Spanish/English Medical Interpreter

Grupo Noa International; North Carolina; Remote; USD 42,000 - 70,000; Full time

Job summary

Grupo Noa International is seeking a full-time remote Medical Interpreter fluent in Spanish and English to facilitate clear, accurate communication between patients and healthcare professionals via phone or virtual platforms.

You will perform consecutive and simultaneous interpretation during medical consultations, translate patient concerns and provider instructions, and ensure privacy and HIPAA compliance.

Qualifications

• Proven ability in medical interpretation between Spanish and English in clinical settings (in-person or remote).
• Strong knowledge of medical terminology related to patient care, diagnostics, treatments, and procedures.
• Experience with simultaneous and consecutive interpretation in medical conversations.
• Proficiency in translating medical documents and patient education materials in Spanish and English.
• Fluent written and spoken Spanish and English with excellent listening and communication skills.

Responsibilities

• Perform consecutive and simultaneous interpretation during medical consultations via phone or virtual platforms.
• Translate patient concerns and provider instructions accurately and confidentially.
• Maintain HIPAA and privacy compliance; document interpreted interactions as required.
• Collaborate with supervisors and healthcare partners to ensure high-quality patient experiences.

Skills

Medical Interpretation

Spanish-English

Simultaneous Interpretation

Consecutive Interpretation

Translation Proficiency

Tools

Video conferencing tools

Virtual call center software

Job description

Company Description

Grupo Noa International is a premier virtual call center serving the international direct response industry. The company operates multilingual customer service and support operations in over 29 countries, covering a wide range of languages including English and Spanish. Its core services include inbound customer service, outbound lead generation, and upselling on service calls. As a fully virtual organization, Grupo Noa International offers remote opportunities for professionals interested in global customer engagement and communication. Team members work with diverse clients and callers across multiple markets and industries.

Role Description

This is a full-time remote role for a Spanish/English Medical Interpreter. The interpreter will facilitate clear, accurate, and confidential communication between Spanish-speaking patients and English-speaking healthcare professionals via phone or other virtual platforms. Day-to-day tasks include performing consecutive and simultaneous interpretation during medical consultations, translating patient concerns and provider instructions, and ensuring that medical terminology and treatment information are conveyed correctly. The role involves documenting interpreted interactions as required, following relevant protocols and privacy regulations, and maintaining professionalism and cultural sensitivity in all communications. The interpreter will collaborate with supervisors and healthcare partners to support high-quality patient experiences and effective clinical decision-making.

Qualifications

Candidates should possess strong skills in Medical Interpretation and Interpreting for Spanish and English in clinical or healthcare settings. Candidates should possess solid knowledge of Medical Terminology relevant to patient care, diagnostics, treatments, and healthcare procedures. Candidates should possess proven abilities in Simultaneous Interpretation for real-time medical conversations requiring rapid, accurate communication. Candidates should possess proficiency in Translation for medical documents, instructions, and patient education materials in both Spanish and English. Fluency in written and spoken Spanish and English, with excellent listening and communication skills. Prior experience as a medical interpreter or in a healthcare environment is highly beneficial. Familiarity with patient confidentiality standards (such as HIPAA or similar regulations) and ethical interpreting practices. Strong attention to detail, emotional resilience, and the ability to remain calm in sensitive or urgent medical situations. Reliable high-speed internet, suitable remote work setup, and comfort using virtual communication and call center tools. Relevant certifications or training in medical interpreting or healthcare communication are a plus.