Spanish Customer Success Pro - Luxury Support

Employers from Greece; United States; Remote; USD 36,000 - 58,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Health Insurance

Two Additional Salaries Paid EveryYear

Career Growth Opportunities

Supportive International Work环境

Job summary

Mercier Consultancy is seeking a Spanish-speaking Solutions Consultant to join our international digital solutions team in Greece. You will be the face of the company, delivering top-tier support and solving customer queries with professionalism.

Relocation is fully paid, enabling you to move to Greece stress-free. The role offers competitive salary, performance bonus, training, and health insurance as part of a comprehensive benefits package.

Qualifications

• Native-level fluency in Spanish (written and spoken).
• English proficiency at B2 level or higher.
• Strong communication and problem-solving skills.
• Comfortable using computers and learning new software tools.
• Willingness to relocate and live in Greece.

Responsibilities

• Handle inquiries from Spanish-speaking customers.
• Resolve complaints to maintain high customer satisfaction.
• Document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support processes.
• Collaborate with colleagues to achieve best outcomes and meet targets.

Skills

Spanish fluency

English B2

Communication

Problem solving

Teamwork

Willingness to relocate

CRM familiarity

Tools

CRM system

Job description

Mercier Consultancy is seeking a Spanish-speaking Solutions Consultant to join our international digital solutions team in Greece. You will be the face of the company, delivering top-tier support and solving customer queries with professionalism.

Relocation is fully paid, enabling you to move to Greece stress-free. The role offers competitive salary, performance bonus, training, and health insurance as part of a comprehensive benefits package.