Spanish Customer Agent — Relocate to Greece

Mercier Consultancy; United States; Remote; USD 23,000 - 39,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Private Health Insurance

Monthly Salary

Monthly Performance Bonus

2 Extra Salaries Per Year

A lot of extra perks

Job summary

Mercier Consultancy seeks a Spanish-speaking Customer Agent to deliver top-tier support for a leading digital solutions provider in Greece. You will be the face of the company, handling inquiries, resolving issues, and documenting interactions in the CRM system.

The role includes a fully paid relocation package to Greece, competitive monthly salary, private health insurance, and a monthly performance bonus.

Qualifications

• Native-level fluency in Spanish (written and spoken).
• English proficiency at least B2.
• Strong communication and problem-solving skills.
• Comfortable using computers and learning new software.
• Willingness to relocate to Greece.

Responsibilities

• Handle customer inquiries for Spanish-speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.
• Collaborate with colleagues and other departments to achieve the best outcomes.
• Meet quality and performance targets while maintaining professionalism.

Skills

Spanish (native)

English (B2)

Communication skills

Problem solving

Computer skills

Teamwork

Relocation willingness

CRM usage

Tools

CRM software

Job description

Mercier Consultancy seeks a Spanish-speaking Customer Agent to deliver top-tier support for a leading digital solutions provider in Greece. You will be the face of the company, handling inquiries, resolving issues, and documenting interactions in the CRM system.

The role includes a fully paid relocation package to Greece, competitive monthly salary, private health insurance, and a monthly performance bonus.