Spanish Auto Customer Care Specialist — Relocation to Greece

Employers from Greece; United States; Remote; USD 20,000 - 34,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Comprehensive Health Insurance

Two Additional Salaries Per Year

Career Growth Opportunities

Supportive International Work Env

Job summary

Mercier Consultancy is seeking a Spanish-speaking Customer Service Representative to join an international automotive CS team in Greece. You will be the first point of contact for customers via phone, email, and chat, handling vehicle inquiries, digital services, warranties, and after-sales questions with a focus on exceptional service.

Relocation to Greece offers a Mediterranean lifestyle and a dynamic, multicultural work environment.

Qualifications

• Excellent Spanish and English communication and interpersonal skills.
• Customer-first mindset with strong problem-solving abilities.
• Interest in the automotive industry.
• Comfortable working with multiple computer systems.
• Thrive in a fast-paced, international environment.
• Previous customer service experience is an advantage but not required.
• Fluency in Italian and good English communication skills.

Responsibilities

• Provide exceptional Spanish customer support through phone, email, and live chat.
• Assist customers with vehicle information, digital services, warranties, and after-sales inquiries.
• Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.
• Coordinate with dealerships, service centres, and internal departments to ensure timely resolutions.
• Accurately document customer interactions using CRM systems.
• Meet quality, productivity, and customer satisfaction targets.
• Build lasting customer relationships through professional and empathetic communication.

Skills

Spanish language proficiency

English language proficiency

Interpersonal skills

Customer service mindset

Problem solving

Automotive industry interest

Tools

CRM systems

Job description

Mercier Consultancy is seeking a Spanish-speaking Customer Service Representative to join an international automotive CS team in Greece. You will be the first point of contact for customers via phone, email, and chat, handling vehicle inquiries, digital services, warranties, and after-sales questions with a focus on exceptional service.

Relocation to Greece offers a Mediterranean lifestyle and a dynamic, multicultural work environment.