Spanish and English Interpreter (Casual Part Time)

New Hanover County; Wilmington (NC); On-site; USD 20,000 - 29,000; Part time

Job summary

New Hanover County is seeking an experienced Spanish and English Interpreter for our 911 Center. The role focuses on facilitating communication between citizens and Telecommunicators during emergency and non-emergency calls in a fast-paced environment.

Hours are up to 19 per week with a casual part-time, non-exempt employment type. The salary is $18.00 per hour, and candidates must be bilingual with the ability to obtain DCI certification.

Qualifications

• High School Diploma or General Equivalency Diploma (GED) and two years of experience related to the program area of assignment; or an equivalent combination of education and experience.
• Fully bilingual in oral interpretation and written translation of Spanish and English.

Responsibilities

• Facilitate smooth communication between citizens and Telecommunicators during emergency and non-emergency calls.
• Maintain calm, professional, and multitasking performance in a fast-paced environment.

Skills

Bilingual Spanish/English

Multitasking

Education

High School Diploma or GED

Tools

DCI Certification

Job description

Looking for a chance to make a positive impact in your community? New Hanover County is seeking an experienced Spanish and English Interpreter for our 911 Center.

Your main duty will be to facilitate smooth communication between citizens and Telecommunicators during emergency and non-emergency calls. The preferred candidate for this position will be calm, professional, and skilled at multi-tasking in a fast-paced environment. Given the critical nature of the role, unwavering attention is crucial at all times.

The 911 Center is the link between citizens and emergency public safety response receiving over 500,00 citizen calls per year. The department's actions help save lives, protect property, and assist the public in their time of need. The work environment is a closed and secured setting involving continuous speaking, conversing on telephone and computer operation. Frequent telephone communication with citizens in stressful situations who may be unable to communicate effectively.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees’ backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

Hours

Up to 19 hours per week. Varying schedule with flex hours each week to meet the needs of the department. Must be available to report for emergency work assignment during emergency situations.

Employment Type

Casual Part Time, non-exempt

Salary Information

The hiring salary for this position is $18.00/hour.

Required Education and Experience

• High School Diploma or General Equivalency Diploma (GED) and two years of experience related to the program area of assignment; or an equivalent combination of education and experience.
• Fully bilingual in oral interpretation and written translation of Spanish and English.

Must be able to obtain DCI (Department of Criminal Investigation) certification through the State Bureau of Investigation (SBI) to perform the essential duties of this position. The ability to obtain DCI certification is determined through testing and successful fingerprint background check results.

Access to the DCI database cannot be granted by the SBI if any of the following circumstances apply:

• Conviction of a felony
• Conviction of a Class B Misdemeanor within the last 10 years
• Conviction of two or more Class B Misdemeanors regardless of the date of conviction