Space Laser Link Network Operations Engineer

Amazon Kuiper Manufacturing Enterprises LLC; Redmond (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Amazon Leo in Redmond seeks a Network Support Engineer to help build and operate the NetOps tooling, automation, and monitoring for a vast laser communication network. You will work with engineers to improve laser link reliability and participate in on-call incident response.

You will contribute to operational readiness as the constellation scales, collaborating across teams to automate workflows and support end-to-end network operations.

Qualifications

• 1+ years of technical support experience.
• Experience scripting in modern programming languages.
• Experience troubleshooting and debugging technical systems.
• 2+ years of network engineering experience for large-scale networks.
• Experience with network monitoring and automation scripting using SQL, Python, or Bash.

Responsibilities

• Contribute to NetOps tooling development, automation initiatives, and process improvements.
• Participate in on-call program with escalation workflows, automated ticketing, runbooks, and incident response.
• Assist with metrics reviews, readiness assessments, and capacity planning activities.
• Collaborate with cross-functional teams to improve laser link reliability and system observability.

Skills

Technical support

Scripting

Troubleshooting

Network engineering

Monitoring & automation scripting

Education

Bachelor's degree in EE/CE or equivalent

Tools

SQL

Python

Bash

Job description

Amazon Leo in Redmond seeks a Network Support Engineer to help build and operate the NetOps tooling, automation, and monitoring for a vast laser communication network. You will work with engineers to improve laser link reliability and participate in on-call incident response.

You will contribute to operational readiness as the constellation scales, collaborating across teams to automate workflows and support end-to-end network operations.