Satellite Network Ops Engineer — Automation & Monitoring

Amazon.com Inc.; Seattle (WA); On-site; USD 80,000 - 131,000; Full time

Job summary

Amazon Leo is seeking a Network Support Engineer for the OISL Network Operations team. You will build tooling, automation, and monitoring systems to support a laser communication network connecting thousands of satellites.

This individual contributor role collaborates with engineers to improve link reliability and scale operations across a large orbital constellation. You will participate in on-call duties and help drive proactive incident response and observability improvements.

Qualifications

• 1+ years of technical support experience.
• Experience scripting in modern program languages.
• Experience troubleshooting and debugging technical systems.
• 2+ years of network engineering experience for large-scale networks.
• Experience with network monitoring and automation scripting using SQL, Python, or Bash.

Responsibilities

• Support the OISL Network Operations strategy by contributing to tooling development, automation initiatives, and process improvements.
• Participate in the NetOps on-call program: contribute to escalation workflows, automated ticketing, runbooks, and incident response.
• Support operational cadence: assist with metrics reviews, readiness assessments, and capacity planning activities.
• Review ticket queue and real-time satellite link health; diagnose issues with cross-functional teams.

Skills

Technical support

Scripting skills

Troubleshooting

Network engineering

Monitoring & automation scripting

Education

Bachelor's degree in electrical/computer engineering or equivalent

Job description

Amazon Leo is seeking a Network Support Engineer for the OISL Network Operations team. You will build tooling, automation, and monitoring systems to support a laser communication network connecting thousands of satellites.

This individual contributor role collaborates with engineers to improve link reliability and scale operations across a large orbital constellation. You will participate in on-call duties and help drive proactive incident response and observability improvements.