Space Hospitality Specialist — Elevate Guest Experience

SpaceX; Harlingen (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

SpaceX is seeking a Hospitality Specialist to enhance guest experiences across food service outlets and catering locations. The role emphasizes exceptional hospitality standards, safety protocols, and proactive guest issue resolution.

You will collaborate with leadership to deliver flawless service and support mission-driven work environments. Requirements include a high school diploma and 4+ years in food service customer service, plus certifications.

Qualifications

• High school diploma or equivalent.
• 4+ years of food service experience in a customer service role.
• TX Food Handlers card and TABC certification (training provided).

Responsibilities

• Execute services and catering/event requests per schedules, ensuring guest satisfaction.
• Support setup, execution and breakdown of services/events with safety and organization.
• Collaborate with team to meet time and quality standards set by leadership.
• Assist in organization, cleaning and maintenance of tools, equipment and service areas.
• Complete daily records and opening/closing checklists.
• Interact professionally with guests, supervisors and co-workers.
• Engage with guests and clearly communicate operational expectations.
• Maintain food safety/sanitation practices.
• Participate in training of Hospitality roles and cover roles as needed.

Skills

Leadership

Customer service

Communication

Food safety

Allergen knowledge

Microsoft Office

Wine service

Education

High school diploma or equivalency certificate

Tools

Microsoft Office

Job description

SpaceX is seeking a Hospitality Specialist to enhance guest experiences across food service outlets and catering locations. The role emphasizes exceptional hospitality standards, safety protocols, and proactive guest issue resolution.

You will collaborate with leadership to deliver flawless service and support mission-driven work environments. Requirements include a high school diploma and 4+ years in food service customer service, plus certifications.