Lead Hospitality & Events Supervisor

SpaceX; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

SpaceX is seeking a Hospitality Supervisor to lead and manage food/beverage operations across one or more outlets or catering sites. You will implement service standards, oversee staff performance, and ensure top-tier guest experiences while maintaining safety and sanitation compliance.

The role emphasizes hiring, onboarding, training, scheduling, payroll, and ongoing development, with travel to various SpaceX locations and extended hours as needed.

Qualifications

• 6+ years of food service experience with 2+ years in a leadership role.
• Experience opening new operations or creating operating procedures.
• Strong interpersonal, oral and written communication skills.
• Advanced knowledge of beverage service including beer, wine and spirits.

Responsibilities

• Set and enforce standards for hospitality operations and guest interactions.
• Oversee day-to-day operations through one or more food service outlets/catering locations.
• Manage direct reports including hiring, performance evaluations, and development.
• Assist with organizing events, including large onsite/offsite gatherings.
• Enforce food safety practices and maintain clean, safe workstations.
• Train staff on customer service expectations and allergen awareness.
• Monitor product quality, service, inventory and menu accuracy.
• Coordinate with vendors for orders, deliveries, and quality issues.
• Monitor scheduling, payroll, and other administrative tasks.

Skills

Staff leadership

Customer service

Food safety

Vendor coordination

Training & onboarding

HR practices

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

SpaceX is seeking a Hospitality Supervisor to lead and manage food/beverage operations across one or more outlets or catering sites. You will implement service standards, oversee staff performance, and ensure top-tier guest experiences while maintaining safety and sanitation compliance.

The role emphasizes hiring, onboarding, training, scheduling, payroll, and ongoing development, with travel to various SpaceX locations and extended hours as needed.