Spa & Wellness Operations Manager | Guest Experience

Appone; Litchfield (CT); On-site; USD 60,000 - 90,000; Full time

Job summary

Belden House & Mews, part of Belden Hospitality LP, seeks a Wellness Manager to run day-to-day spa and wellness operations, including scheduling, payroll, procurement, and service delivery across spa, fitness, and wellness programming.

The role combines hands-on operational duties with strategic program development to grow revenue and elevate guest experience, reporting to the Director of Wellness and collaborating with cross-functional teams.

Qualifications

• Strong spa and hospitality experience required.
• Hands-on operator capable of running systems and processes.
• Ability to support strategic program development and revenue growth.

Responsibilities

• Oversee daily spa, studio, and wellness program operations.
• Manage scheduling and payroll for bathhouse staff and wellness practitioners.
• Procure wellness operating supplies and equipment; manage inventory.

Skills

Spa experience

Hospitality experience

Tools

Book4Time

Paychex

Opera

Job description

Belden House & Mews, part of Belden Hospitality LP, seeks a Wellness Manager to run day-to-day spa and wellness operations, including scheduling, payroll, procurement, and service delivery across spa, fitness, and wellness programming.

The role combines hands-on operational duties with strategic program development to grow revenue and elevate guest experience, reporting to the Director of Wellness and collaborating with cross-functional teams.