Spa Wellness Membership Sales & Guest Experience

Elements Massage; Spokane (WA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

One free massage every month

One free float every month

20% off retail items

Insurance after one year

Discount on additional massages or Flo

Bonuses based on performance

Job summary

Elements Massage in Spokane, WA is seeking a Retail Sales Associate to help sell memberships and session enhancements while delivering friendly customer service. You will check clients in/out, schedule appointments, and handle calls in a spa-like environment.

Ideal candidates are chatty listeners who can transform client feedback into excellent service. Prior retail sales experience and computer literacy are preferred. Monthly bonuses and perks apply.

Qualifications

• Retail sales experience preferred; selling memberships or services in-person.
• Customer service in a spa-like environment preferred; attention, hospitality and execution.
• Familiarity with scheduling and payments processed with computer programs.

Responsibilities

• Selling memberships and session enhancements.
• Checking clients in and out of their sessions.
• Scheduling clients and ensuring therapist schedules are filled.
• Making and receiving phone calls.
• Cleaning studio and float pods.
• Laundry management on an hourly basis.

Skills

Multitasking

Phone handling

Computer literacy

Friendly personality

Job description

Elements Massage in Spokane, WA is seeking a Retail Sales Associate to help sell memberships and session enhancements while delivering friendly customer service. You will check clients in/out, schedule appointments, and handle calls in a spa-like environment.

Ideal candidates are chatty listeners who can transform client feedback into excellent service. Prior retail sales experience and computer literacy are preferred. Monthly bonuses and perks apply.