Spa Therapist

FAIRMONT; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Fairmont New Orleans seeks a Spa Therapist to provide massage therapy, body treatments, and wellness services in line with luxury spa standards. You will consult guests, maintain pristine treatment rooms, and educate guests on services and home care as part of a premium guest experience.

Requires a Louisiana massage therapy license for massage duties, with preferred additional spa or wellness certifications.

Qualifications

• Knowledge of massage techniques, wellness treatments, and spa sanitation standards
• Strong guest service and interpersonal communication skills
• Ability to work independently and within a team
• Professional appearance and polished demeanor
• Ability to work flexible schedules including mornings, evenings, weekends, and holidays

Responsibilities

• Provide massage therapy, body treatments, and wellness services according to spa standards and licensing
• Conduct guest consultations to assess wellness needs and treatment recommendations
• Maintain treatment rooms, equipment, linens, and spa areas in clean, sanitized condition
• Ensure guest comfort, privacy, and confidentiality during spa experiences
• Educate guests on spa services, wellness recommendations, and home care
• Maintain accurate service documentation and treatment records
• Follow sanitation, infection control, and safety standards
• Assist with spa setup, preparation, and operational tasks
• Promote spa services and retail products professionally
• Respond promptly to guest requests and service recovery opportunities
• Support spa events and promotional initiatives
• Participate in trainings and meetings as required

Education

High school diploma or equivalent

Job description

Job Description

• Provide professional massage therapy, body treatments, and wellness services in accordance with hotel spa standards, treatment protocols, and applicable licensing requirements
• Conduct guest consultations to assess wellness needs, preferences, contraindications, and treatment recommendations appropriately
• Maintain treatment rooms, equipment, linens, and spa areas in a clean, sanitized, and organized condition
• Ensure guest comfort, privacy, and confidentiality throughout all spa experiences
• Educate guests on spa services, wellness recommendations, retail products, and home care suggestions as appropriate
• Maintain accurate service documentation and treatment records in accordance with company procedures and applicable regulations
• Follow all sanitation, infection control, workplace safety, and professional licensing standards
• Assist with spa setup, preparation, and operational support as assigned
• Promote spa services, wellness offerings, and retail products professionally and responsibly
• Respond promptly and professionally to guest requests, questions, and service recovery opportunities
• Support spa events, VIP experiences, wellness programs, and promotional initiatives as assigned
• Maintain professional appearance, demeanor, and conduct consistent with luxury hospitality standards
• Participate in required trainings, meetings, and continuing education as operationally required

Qualifications: Qualifications

• Current Louisiana Massage Therapy License required if performing massage therapy services
• Additional spa, esthetics, or wellness certifications preferred depending on assigned services
• Previous spa, wellness, massage therapy, or luxury hospitality experience preferred
• Strong guest service and interpersonal communication skills
• Knowledge of massage techniques, wellness treatments, anatomy, contraindications, and spa sanitation standards
• Ability to maintain professionalism, discretion, and guest confidentiality at all times
• Ability to work independently and collaboratively within a team-oriented environment
• Professional appearance and polished demeanor required
• Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
• High school diploma or equivalent preferred
• Must be legally authorized to work in the United States

Additional Information

All your information will be kept confidential according to EEO guidelines.