Spa Massage Therapist

White Lodging; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance

Paid Parental Leave

DailyPay

401(k) with company match

Vacation/PTO with rollover

Discounts on hotel rooms

Job summary

White Lodging is seeking a skilled Massage Therapist to deliver professional spa services at our Charlotte hotels. You will assess guest needs, perform massages and body treatments, and educate clients on aftercare while maintaining spa standards and privacy.

Join a team that values hospitality, growth, and exceptional guest experiences across premium properties. Excellent communication and a friendly demeanor are essential.

Qualifications

• Current state licensure as a Massage Therapist.
• 2+ years of industry experience preferred.
• Proficiency in performing all applicable massage and body treatments.
• Excellent verbal and written communication skills.
• Outstanding people skills with a warm, friendly, and professional manner.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to stand for extended periods of time while performing services.
• Ability to push, pull, and lift up to 25 lbs. on a regular basis.

Responsibilities

• Perform massage and body treatments in accordance with established service standards and current certifications.
• Deliver an exceptional guest experience by anticipating needs and creating a warm, welcoming environment.
• Maintain expert knowledge of spa services, products, hotel amenities, and the local area.
• Educate guests on product ingredients, benefits, and at-home care recommendations.
• Answer guest questions in a knowledgeable, professional, and service-focused manner.
• Maintain treatment rooms, supplies, and service areas in accordance with spa standards.
• Protect guest privacy and confidentiality at all times.
• Perform other duties as assigned.

Skills

Massage Therapy

Customer Service

Communication

Confidentiality

Stamina

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Description

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You'll Do

• Perform massage and body treatments in accordance with established service standards and current certifications.
• Deliver an exceptional guest experience by anticipating needs and creating a warm, welcoming environment.
• Maintain expert knowledge of spa services, products, hotel amenities, and the local area.
• Educate guests on product ingredients, benefits, and at-home care recommendations.
• Answer guest questions in a knowledgeable, professional, and service-focused manner.
• Maintain treatment rooms, supplies, and service areas in accordance with spa standards.
• Protect guest privacy and confidentiality at all times.
• Perform other duties as assigned.

What You'll Bring

• Current state licensure as a Massage Therapist.
• 2+ years of industry experience preferred.
• Proficiency in performing all applicable massage and body treatments.
• Excellent verbal and written communication skills.
• Outstanding people skills with a warm, friendly, and professional manner.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to stand for extended periods of time while performing services.
• Ability to push, pull, and lift up to 25 lbs. on a regular basis.

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.