Spa Supervisor - Luxury Guest Experience Lead

Starwood Hotels; Beach (ND); On-site; USD 40,000 - 55,000; Full time

Job summary

Starwood Hotels is seeking a Spa Supervisor to lead daily spa operations and ensure a serene, luxurious guest experience. The role requires strong customer service, excellent English communication, and a collaborative, detail-oriented approach.

You should be flexible to work mornings, weekends and holidays to maintain seamless service. As part of Starwood Hotels, you will help uphold world-class standards while coordinating with therapists and front-desk teams to deliver memorable spa

Qualifications

• Customer service experience is required.
• Strong English communication is required.
• Team oriented with attention to detail is essential.
• Flexibility to work mornings, weekends and holidays.

Responsibilities

• Supervise daily spa operations to ensure a seamless guest experience.
• Provide world-class spa service and address guest needs and requests.
• Maintain on-time appointments and manage scheduling with calm, professional demeanor.
• Collaborate with team to uphold luxury standards and privacy for guests.

Skills

Customer service

English fluency

Team player

Detail oriented

Flexible

Job description

Starwood Hotels is seeking a Spa Supervisor to lead daily spa operations and ensure a serene, luxurious guest experience. The role requires strong customer service, excellent English communication, and a collaborative, detail-oriented approach.

You should be flexible to work mornings, weekends and holidays to maintain seamless service. As part of Starwood Hotels, you will help uphold world-class standards while coordinating with therapists and front-desk teams to deliver memorable spa