Spa Supervisor

Four Seasons Hotel and Resorts Gruppe; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality company in Austin is seeking a Spa Supervisor to manage a team and ensure exceptional guest experiences in their luxury spa. The role requires strong leadership, communication skills, and the ability to problem-solve effectively, contributing to a cohesive and dedicated team environment.

Benefits

FREE Medical, Dental and Vision Insurance after 30 days

Room night stays at Four Seasons Worldwide

Employee meals prepared by the Four Seasons Culinary Team

Dry cleaning and alteration of employee uniforms

Parking in Downtown Austin during work shifts

Discounted public transportation options

Four Seasons beds and bedding

Gold’s Gym membership

Vacation, Sick, and 12 Paid Holidays

401k participation with a company matching program

100% Company-Paid Parental Leave

Growth opportunities within Four Seasons

Qualifications

• One to two years’ experience working in a supervisory role.
• Strong communication skills.
• Ability to be a quick problem solver.

Responsibilities

• Assist in providing leadership and management of the Spa Department.
• Oversee staff including Therapists, Estheticians, and Receptionists.
• Ensure smooth day-to-day operations of the Spa.

Skills

Communication

Problem-solving

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown— on the banks of Lady Bird Lake—the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

About the role

Four Seasons Hotel Austin is seeking aSpa Supervisorto join our dynamic Spa Team. The ideal candidate will be someonewith excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

What you will do

The Spa Supervisor will assist in providing leadership and management of the Spa Department along with the Spa Assistant Manager. The Spa Supervisor oversees staff including Therapists, Estheticians, Attendants, and Receptionists. The Spa Supervisor oversees the day-to-day operation in Spa and ensuring all runs smoothly for our guests

What you bring

• One to two years’ experience working in a supervisory role

• Strong communication skills

• Ability to be a quick problem solver

• Work authorization in the United States

What we offer:
COMPLIMENTARY

• FREE Medical, Dental and Vision Insurance after 30 days!!!

• Room night stays at Four Seasons Worldwide

• Employee meals prepared by the Four Seasons Culinary Team

• Dry cleaning and alteration of employee uniforms

• Parking in Downtown Austin during work shifts

DISCOUNTED

• Discounted public transportation options

• Four Seasons beds and bedding

• Gold’s Gym membership

ADDITIONAL

• Vacation, Sick, Twelve (12) Paid Holidays

• 401k participation with a company matching program

• 100% Company-Paid Parental Leave

• Growth opportunities within Four Seasons

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our managers to be flexible in working mornings, evenings, weekends and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf