Spa Sales & Wellness Concierge — Flexible Scheduling

Heights Wellness Retreat; San Diego (CA); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and 2a

Job summary

Massage Heights in San Diego is seeking friendly team members for guest services and sales roles. You will listen to guests, promote wellness services, and help members sign up for memberships and gift cards.

The position emphasizes exceptional service, strong communication, and the ability to thrive in a collaborative environment. Flexible scheduling and opportunities for growth are offered to support your career goals.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Communication

Sales experience

Retail

Critical thinking

Team collaboration

Job description

Massage Heights in San Diego is seeking friendly team members for guest services and sales roles. You will listen to guests, promote wellness services, and help members sign up for memberships and gift cards.

The position emphasizes exceptional service, strong communication, and the ability to thrive in a collaborative environment. Flexible scheduling and opportunities for growth are offered to support your career goals.