Spa Sales Manager

Hand & Stone - 2793 Plymouth Rd - Ann Arbor, MI; Pittsburgh (Allegheny County); On-site; USD 35,000 - 48,000; Full time

Job summary

A leading company in the wellness industry is hiring a full-time Front Desk Sales Manager. The role involves coaching the front desk team, driving sales performance, and requires membership sales experience. This opportunity offers hourly pay, commissions on sales, growth potential, and a supportive work environment.

Benefits

Hourly rate plus $10 on every membership sold

Growth opportunities

Commission and generous bonuses

Employee discounts

A professional and safe work environment

Employee referral bonuses

Contests

Qualifications

• 2-3 years of industry experience in spa, wellness, or a membership-based model is helpful.

Responsibilities

• Coach the front desk team and drive membership sales.
• Measure team performance.
• Ensure a five-star client experience as the first point of contact.

Skills

Membership sales experience

Experience leading a sales team

Ability to create and meet sales goals

Customer service management experience

Job description

We are currently hiring a full-time Front Desk Sales Manager to coach the front desk team and drive membership sales. This role is a full-time position from Tuesday to Saturday, with 40 hours a week, including some travel to external trainings and a flexible schedule to accommodate front desk callouts. The role focuses heavily on driving sales performance and coaching the team in both one-on-one and group settings.

Please join us if you have:

• Membership sales experience
• Experience leading a sales team
• Ability to create and meet sales goals
• Experience measuring team performance
• Customer service management experience — you are the first point of contact to ensure a five-star client experience

Management experience is not required, but 2-3 years of industry experience in spa, wellness, or a membership-based model is helpful.

What’s in it for you?

• Hourly rate plus $10 on every membership sold
• Growth opportunities
• Commission and generous bonuses
• Employee discounts
• A professional and safe work environment
• Employee referral bonuses
• Contests

ASM629

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, which is a separate company from Hand and Stone Franchise Corp. and its affiliates. Each franchisee is responsible for hiring, benefits, and employment terms. Hand and Stone Franchise Corp. does not review or process applications. For questions, contact the local franchisee.