Spa Sales & Guest Experience Associate

Elements Massage; Hanover (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental/Vision

Retirement Savings with matching (401k

Paid Time Off

Holiday Pay

Complimentary monthly massage

Commission + Monthly Bonuses

Job summary

Elements Massage Hanover is hiring a Customer Service / Sales Associate to welcome clients, answer questions, and guide them through our wellness programs in a studio setting.

We value work-life balance and offer benefits such as health insurance, a retirement plan with matching, PTO, holiday pay, and a complimentary monthly massage or skin care service. Flexible availability encouraged.

Qualifications

• Prior retail sales experience preferred, selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Flexible Availability

Responsibilities

• Follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• Talk with clients, but most importantly listen to new clients, established clients, and prospective clients.
• Turn client feedback into stories of great customer service.

Skills

Sales process

Customer service

Communication

Job description

Elements Massage Hanover is hiring a Customer Service / Sales Associate to welcome clients, answer questions, and guide them through our wellness programs in a studio setting.

We value work-life balance and offer benefits such as health insurance, a retirement plan with matching, PTO, holiday pay, and a complimentary monthly massage or skin care service. Flexible availability encouraged.