Spa Sales & Front Desk Lead (Assistant Manager)

Hand & Stone Franchise Corp; Rancho Cucamonga (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

Hand and Stone Massage and Facial Spa in Rancho Cucamonga is seeking a sales-focused Assistant Spa Manager to drive spa operations and elevate client experiences. The role combines front desk leadership with coaching of sales staff to achieve high conversion and member engagement.

You will work closely with the spa manager to maintain service excellence, educate clients on offerings, and manage scheduling, inventory, and reporting while supporting a flexible schedule, including evenings and

Qualifications

• Leadership experience in a sales-driven service business.
• Strong customer service and client relationship skills.
• Ability to train and coach frontline staff on selling and service.
• Comfort with multitasking in a fast-paced spa front desk.
• Flexibility to work varied hours including evenings/weekends.

Responsibilities

• Run the spa front desk and drive daily operations.
• Train sales associates to improve conversion and member sales.
• Partner with spa managers to foster a client- and team-focused culture.
• Educate members on services, upgrades, products, and memberships.
• Handle administrative tasks such as scheduling, payroll, and inventory reporting.

Skills

Sales leadership

Customer service

Coaching

Multitasking

Training

Tools

Payroll systems

Scheduling software

Inventory management

Sales reporting

Job description

Hand and Stone Massage and Facial Spa in Rancho Cucamonga is seeking a sales-focused Assistant Spa Manager to drive spa operations and elevate client experiences. The role combines front desk leadership with coaching of sales staff to achieve high conversion and member engagement.

You will work closely with the spa manager to maintain service excellence, educate clients on offerings, and manage scheduling, inventory, and reporting while supporting a flexible schedule, including evenings and