Spa Sales Associate — Flexible Hours, Commission & Growth

Hand and Stone Massage and Facial Spa, Inc.; Columbia (AL); On-site; USD 1,929,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Flexible schedule

Training & development

Employee discounts

Job summary

Hand and Stone Massage and Facial Spa, Inc. in Franklin, TN is seeking Sales Associates to drive membership sales and deliver exceptional customer experiences. You will educate clients on services, promote promotions, and help manage scheduling while maintaining high spa standards.

The role offers a base hourly rate with uncapped commissions, making pay growth tied to performance. Weekend, daytime, and holiday hours are included, with opportunities for advancement in a growing franchise network.

Qualifications

• Demonstrated history of providing exceptional customer service
• Excellent communication skills and a positive attitude
• Experience in membership or service-based sales is a plus

Responsibilities

• Meet membership sales goals
• Achieve performance targets set by spa leadership (e.g., Membership Conversion, Booking Efficiency, Call Conversion, Gift Card Sales)
• Educate clients on service menu and benefits
• Provide outstanding customer experience via phone, appointments, greetings, and sales management
• Promote promotions and events
• Maintain spa cleanliness and standards
• Perform other duties as assigned

Skills

Customer service

Communication

Sales

Phone skills

Job description

Hand and Stone Massage and Facial Spa, Inc. in Franklin, TN is seeking Sales Associates to drive membership sales and deliver exceptional customer experiences. You will educate clients on services, promote promotions, and help manage scheduling while maintaining high spa standards.

The role offers a base hourly rate with uncapped commissions, making pay growth tied to performance. Weekend, daytime, and holiday hours are included, with opportunities for advancement in a growing franchise network.