Spa Sales Associate

Hand & Stone Massage and Facial Spa; Palm Coast (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Commissions on sales

Build your own paycheck with our sales

Contests

Career growth

Ongoing training

Flexible hours

Positive work environment

Employee discounts

Job summary

Hand and Stone Massage and Facial Spa in Palm Coast, FL seeks a Spa Associate for front desk sales, customer service, and membership education. You will answer phones, schedule appointments, and promote spa services while upholding cleanliness and a professional guest experience.

The role offers flexible part-time and full-time shifts, with commission opportunities and ongoing training to support sales growth.

Qualifications

• High School Diploma or Equivalent is required.
• 18 years old or older.
• Strong organization and attention to detail are essential.
• Team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals – commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services – training provided.
• Excellent customer service to members and guests.
• Flexibility to work a variety of shifts, including 7 days a week.
• Effectively communicate sales promotions and service options to clients.
• Uphold spa cleanliness standards.
• Be the first impression of the spa at the front desk.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Organization

Attention to detail

Team player

Independent worker

Education

High School Diploma or Equivalent

Job description

About the Role

Hand and Stone Massage and Facial Spa, located in Palm Coast, FL is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 600 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

What We Offer

• Competitive Compensation - hourly wage
• PLUS commissions. This position goes beyond answering the phone at the front desk!
• Build Your Own Paycheck with our membership sales model!
• Contests – We give a friendly competition! Put your sales and customer service skills to the test!
• Career Growth -You have the potential for rapid promotions, including management roles, based on performance
• Ongoing Training -We are ALWAYS learning and improving.
• Flexible Hours - Part Time and Full Time shifts available!
• Positive and Professional Work Environment There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional
• Employee Discounts -Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success

• Meet membership sales goals – commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Excellent customer service to members and guests
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Qualifications

• High School Diploma or Equivalent
• 18 years old or older please
• Strong organization and attention to detail
• Team player with the ability to work independently with minimal supervision.

Company Information

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.