Spa Sales Associate

Nashville Hand & Stone Massage and Facial; Nolensville (TN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k)

Employee discount

Flexible schedule

Health insurance

Job summary

Hand & Stone Nolensville is seeking a Spa Associate to greet guests, drive memberships, and deliver outstanding service in a fast-paced environment. This role blends sales with guest care to create repeat visits and lasting client relationships.

You will answer phones, schedule appointments, and maintain spa cleanliness while supporting a friendly, professional team committed to growth and customer satisfaction.

Qualifications

• Prior sales or customer service experience preferred
• Outgoing, confident, goal-driven
• Strong communication and interpersonal skills

Responsibilities

• Drive membership and retail sales goals
• Deliver 5-star customer service to every client
• Educate clients on promotions, services, and benefits
• Be the hub of the spa—answer phones, schedule appointments, maintain cleanliness
• Team up with colleagues to ensure a seamless client experience

Skills

Sales

Customer service

Communication

Team player

Job description

Spa Associate – Hand & Stone Massage and Facial Spa, Nolensville, TN

Pay: $13 per hour - $15 per hour

Full-Time and Part-Time Positions Available

At Hand & Stone Massage and Facial Spa of Nolensville, TN, our vision is simple: to make each visit the best hour of our clients’ month. Our Spa Associates are at the heart of that vision. As the first and last impression of the spa, you’ll not only greet and guide guests—you’ll drive our business forward through sales and membership growth.

This is more than a front-desk role—it’s a sales career opportunity where you’ll build connections, present wellness solutions, and help clients commit to regular self-care through our stress-free membership model.

What Sets Hand & Stone Nolensville Apart

• Sales Opportunity – Your success is rewarded. Boost your paycheck through competitive hourly pay plus commission and bonuses for meeting membership and retail sales goals.
• Convenience – We offer both full-time and part-time schedules to fit your lifestyle.
• Training & Growth – Start with strong onboarding and live sales training webinars, and grow toward lead associate or management positions.
• Community & Culture – Be part of Nolensville’s newest wellness destination, joining a team that values service, professionalism, and a family-friendly environment.

What You’ll Do as a Spa Associate

• Drive Sales – Consistently meet and exceed membership and retail sales goals.
• Deliver Excellence – Provide 5-star customer service to every client and create lasting connections.
• Educate Clients – Communicate promotions, service options, and membership benefits clearly and confidently.
• Be the Hub of the Spa – Answer phones, schedule appointments, and maintain spa cleanliness standards.
• Team Player – Support your fellow associates, service providers, and spa leadership to create a seamless client experience.

What We’re Looking For

• Previous sales or customer service experience preferred
• Outgoing, confident, and motivated by meeting goals
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, client-focused environment
• Flexible availability (evenings and weekends may be required)

Why Join Our Team

When you become a Spa Associate at Hand & Stone Nolensville, you’re joining a supportive local owner-operated team, backed by a nationally recognized brand with over 20 years of success. You’ll have the opportunity to earn, grow, and make a difference in people’s lives—while being part of the excitement of bringing a new spa to the Nolensville community.

Job Types: Full-time, Part-time

Benefits

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance

Work Location: In person