Spa Sales Associate

Hand & Stone Massage and Facial Spa; Grand Rapids (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Company parties

Employee discounts

Training & development

Health Insurance Available

Job summary

Hand & Stone Massage and Facial Spa is seeking a Spa Sales Associate to join our team. You are a friendly, outgoing professional who will greet guests, answer phones, book appointments, and promote memberships and services to create a standout guest experience.

This role features hourly pay with commissions, part-time schedules, employee discounts, training and development, and a professional work environment focused on wellness.

Qualifications

• Provide excellent customer service to members/guests.
• Greet guests, answer phones and book appointments.
• Promote Lifestyle Membership program and gifts.
• Maintain a professional appearance and positive attitude.
• Team player and flexible with duties.

Responsibilities

• Welcome and greet members/guests upon arrival, answer phones and book appointments.
• Sell Lifestyle Membership Program, gift cards and service upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.

Skills

Customer service

Greet and book appointments

Sales skills

Team player

Multitasking

Communication skills

Phone handling

Tools

Microsoft Office

Spa Software

Basic accounting

Job description

Qualifications

Hand and Stone is looking for a Spa Sales Associate to join our team! You are a critical link in ensuring that our client's experience in our spa is nothing other than OUTSTANDING! If you are a friendly and outgoing person looking to build your client facing skills and gain valuable sales experience, this position is for you! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival, answer phones and book appointments
• Sell Lifestyle Membership Program, gift cards and service upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Benefits

• Company parties
• Employee discounts
• Training & development

Qualifications

Hand and Stone is looking for a Spa Sales Associate to join our team! You are a critical link in ensuring that our client's experience in our spa is nothing other than OUTSTANDING! If you are a friendly and outgoing person looking to build your client facing skills and gain valuable sales experience, this position is for you! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival, answer phones and book appointments
• Sell Lifestyle Membership Program, gift cards and service upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules (part-time)
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests
• Paid Time Off
• Health Insurance Available

Job Requirements

• Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.

Compensation: $14.00 - $16.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.