Spa Sales and Wellness Concierge (Flexible Schedule)

Heights Wellness Retreat; Ankeny (IA); Presencial; USD 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Training & development

Wellness resources

Opportunity for advancement

Paid training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Growth opportunities

Descripción de la vacante

Massage Heights in Ankeny, IA seeks a friendly guest services professional to drive membership and gift card sales while delivering outstanding guest experiences. You will promote massage and skincare services, educate guests on offerings, and maintain positive relationships with members and guests in a fast-paced spa setting.

The role supports both full- and part-time schedules, with weekend shifts required and opportunities for advancement within a national wellness brand committed to care and

Formación

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Thrives in collaborative team settings

Responsabilidades

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Conocimientos

Guest service

Communication

Sales experience

Retail experience

Customer service

Energetic demeanor

Basic computer skills

Herramientas

Basic computer skills

Descripción del empleo

Massage Heights in Ankeny, IA seeks a friendly guest services professional to drive membership and gift card sales while delivering outstanding guest experiences. You will promote massage and skincare services, educate guests on offerings, and maintain positive relationships with members and guests in a fast-paced spa setting.

The role supports both full- and part-time schedules, with weekend shifts required and opportunities for advancement within a national wellness brand committed to care and