Spa Sales Lead — Commission & Flexible Schedule

Heights Wellness Retreat; Thornton (CO); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Training & development

Base pay $18-$23/hr + commission and(b

Job summary

Massage Heights in Colorado is hiring a Front Desk Sales Associate to drive membership and gift card sales while delivering exceptional guest service. You will promote wellness services, educate guests on offerings, and maintain positive relationships with members and guests.

Roles require evenings and weekends, 6–8 hour shifts, and a proactive, guest‑centered approach in a collaborative team environment.

Qualifications

• Exceptional guest service and communication abilities.
• At least 1-year face‑to‑face sales or retail management experience
• Self‑starter mentality with leadership, organization, communication, and interpersonal skills
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Must be able to work varied hours to include weekends, evenings, holidays, etc.
• Thrives in collaborative team settings

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests
• Plan and implement Front Desk Sales Associate trainings

Skills

Guest service

Sales experience

Leadership

Communication

Tech literacy

Job description

Massage Heights in Colorado is hiring a Front Desk Sales Associate to drive membership and gift card sales while delivering exceptional guest service. You will promote wellness services, educate guests on offerings, and maintain positive relationships with members and guests.

Roles require evenings and weekends, 6–8 hour shifts, and a proactive, guest‑centered approach in a collaborative team environment.