Spa Sales and Guest Service Associate- Summerville

Hand and Stone Massage and Facial Spa, Inc.; Summerville (SC); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa - Summerville is seeking a part-time Spa Sales Associate to ensure an outstanding guest experience. Responsibilities include greeting guests, booking appointments, selling memberships and gift cards, and promoting wellness benefits.

The role requires excellent communication, a professional appearance, and the ability to multitask in a busy spa environment. Flexible schedules and growth opportunities are emphasized within a supportive team culture.

Qualifications

• Provide excellent customer service to members/guests.
• Excellent verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease while focusing on the guest.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Display a positive, energetic attitude and be a team player.

Skills

Customer service

Communication

Multitasking

Tools

Microsoft Office

Spa Soft

Job description

Benefits:

• Health insurance
• Training & development
• Vision insurance
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule

Hand & Stone Massage and Facial Spa - Summervilleis looking to add spa Sales Associates to our busy location. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! As one of the busiest spas in the area, and if you are looking for great personal growth opportunities, then we would like to speak with you. Part-Time positions are available.

Why Hand & Stone Massage and Facial Spa

• Busy spa environment provides opportunity for advancement and bonus
• Competitive compensation with hourly wage plus commissions and bonuses
• Highest standards for Spa Sanitation and Illness Prevention
• Flexible schedules
• Full Health Benefits (25 hours) along with Dental and Vision (20 hours)
• Employee discounts, rewards, and referral bonuses
• A fun culture with team atmosphere

The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Job Requirements:

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest