Spa Sales and Guest Service Associate

Hand and Stone Massage and Facial Spa, Inc.; Town of Mamaroneck (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Childcare discounts

Employee discounts

Flexible schedule

Free uniforms

Opportunities for advancement

Training & development

Competitive salary

KinderCare discount

Job summary

Hand & Stone Massage and Facial Spa in Mamaroneck, NY is seeking a Spa Associate (Sales & Customer Service). You will be the face of the spa, delivering exceptional guest experiences while helping grow our membership community.

Join a team that offers flexible full-time and part-time schedules, comprehensive training, ongoing development, and clear opportunities for advancement into leadership roles. You’ll thrive in a fast-paced environment focused on guest satisfaction and growth.

Qualifications

• Experience in customer service, retail, hospitality, or sales preferred.

Responsibilities

• Deliver exceptional customer service to members and guests.
• Meet membership sales goals.
• Educate guests on services, memberships, and promotions.
• Schedule appointments and answer phones.
• Maintain spa cleanliness and presentation standards.
• Support daily spa operations and administrative tasks.

Skills

Customer service

Sales

Communication

Multitasking

Job description

Benefits:

• Childcare Discounts
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive salary

Spa Associate (Sales & Customer Service)

Flexible Scheduling | Growth Opportunities | Membership Sales Incentives

Welcome. Empower. Connect.

At Hand & Stone Massage and Facial Spa in Mamaroneck, NY, our mission is to make every visit the best hour of our clients' month. As a Spa Associate, you'll be the face of the spa, creating exceptional guest experiences while helping grow our membership community.

Why Join Us?

• Membership sales incentives to boost your earnings
• Flexible full-time and part-time schedules
• Comprehensive training and ongoing development
• Opportunities for advancement into Lead Spa Associate and Management roles
• Supportive, team-focused environment
• 10% weekly KinderCare childcare discount
• Access to LifeMart savings and employee perks*

*Available at participating spas partnered with ADP.

What You'll Do

• Deliver exceptional customer service to members and guests
• Meet membership sales goals
• Educate guests on services, memberships, and promotions
• Schedule appointments and answer phones
• Maintain spa cleanliness and presentation standards
• Support daily spa operations and administrative tasks

What We're Looking For

• Customer service, retail, hospitality, or sales experience preferred
• Strong communication and relationship-building skills
• Positive, professional attitude
• Ability to multitask in a fast-paced environment

Ready to grow your career with an industry leader in wellness?

Job Type: Full-time, Part-time

Location: Mamaroneck, NY

Work Location: In Person

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