Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa; Carle Place (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Childcare discounts

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Competitive salary

LifeMart savings

Job summary

Hand & Stone Massage and Facial Spa in Mamaroneck, NY seeks a Spa Associate (Sales & Customer Service). You will be the face of the spa, delivering enthusiastic guest experiences while driving membership growth and promoting services and promotions.

Flexible full-time and part-time schedules are available. The role includes comprehensive training, opportunities for advancement, and a supportive team environment.

Qualifications

• Customer service, retail, hospitality, or sales experience preferred.
• Strong communication and relationship-building skills.
• Positive, professional attitude.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service to members and guests.
• Meet membership sales goals.
• Educate guests on services, memberships, and promotions.
• Schedule appointments and answer phones.
• Maintain spa cleanliness and presentation standards.
• Support daily spa operations and administrative tasks.

Skills

Customer service

Retail

Hospitality

Sales

Job description

Flexible Scheduling | Growth Opportunities | Membership Sales Incentives

Welcome. Empower. Connect.

At Hand & Stone Massage and Facial Spa in

Benefits:

• Childcare Discounts
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive salary

Spa Associate (Sales & Customer Service)

Flexible Scheduling | Growth Opportunities | Membership Sales Incentives

Welcome. Empower. Connect.

At Hand & Stone Massage and Facial Spa in Mamaroneck, NY, our mission is to make every visit the best hour of our clients' month. As a Spa Associate, you'll be the face of the spa, creating exceptional guest experiences while helping grow our membership community.

Why Join Us?

• Membership sales incentives to boost your earnings
• Flexible full-time and part-time schedules
• Comprehensive training and ongoing development
• Opportunities for advancement into Lead Spa Associate and Management roles
• Supportive, team-focused environment
• 10% weekly KinderCare childcare discount
• Access to LifeMart savings and employee perks*

*Available at participating spas partnered with ADP.

What You'll Do

• Deliver exceptional customer service to members and guests
• Meet membership sales goals
• Educate guests on services, memberships, and promotions
• Schedule appointments and answer phones
• Maintain spa cleanliness and presentation standards
• Support daily spa operations and administrative tasks

What We're Looking For

• Customer service, retail, hospitality, or sales experience preferred
• Strong communication and relationship-building skills
• Positive, professional attitude
• Ability to multitask in a fast-paced environment

Ready to grow your career with an industry leader in wellness?

Job Type: Full-time, Part-time

Location: Mamaroneck, NY

Work Location: In Person

SA383

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.