Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Spanish Fort (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking friendly Spa Associates to greet clients, book appointments, and deliver 5-star experiences. As hosts of the spa, they ensure every visit starts with a warm welcome and attentive service, contributing to the month’s best hour for clients.

You will connect with clients, co-workers and the community, maintain cleanliness, promote services and memberships, and participate in training webinars that support career growth and leadership opportunities.

Job description

Benefits:

• Free uniforms


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Wellness resources


• Bonus based on performance


• Company parties


• Competitive salary


• Dental insurance


• Employee discounts


• Flexible schedule

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.


• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.


• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.


• Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience.Personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)

Our Spa Associates:

• Meet membership sales goals.


• Have a detailed knowledge of the menu of services


• Provide excellent customer service to members and guests, while building lasting connections.


• Effectively communicate sales, promotions, and service options with clients


• Uphold spa cleanliness standards


• Answer phones, schedule appointments, and file documents


• Perform various other duties as assigned