Spa Sales and Guest Service Associate

Hand & Stone - JS Wellness LLC; Spanish Fort (AL); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Zusammenfassung

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host the spa and deliver 5-star experiences for every client. You will connect with clients and co-workers to ensure every visit is memorable and highlighted by excellent service.

Join a team offering opportunities for advancement, ongoing training, and a flexible schedule designed to fit busy lives while maintaining high standards of cleanliness and guest satisfaction.

Aufgaben

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Kenntnisse

Meet membership sales goals

Provide excellent customer service

Communicate sales/promotions

Uphold cleanliness standards

Answer phones and schedule

Jobbeschreibung

Benefits:

• Free uniforms


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Wellness resources


• Bonus based on performance


• Company parties


• Competitive salary


• Dental insurance


• Employee discounts


• Flexible schedule

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.


• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.


• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.


• Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience.Personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)

Our Spa Associates:

• Meet membership sales goals.


• Have a detailed knowledge of the menu of services


• Provide excellent customer service to members and guests, while building lasting connections.


• Effectively communicate sales, promotions, and service options with clients


• Uphold spa cleanliness standards


• Answer phones, schedule appointments, and file documents


• Perform various other duties as assigned