Spa Sales and Guest Service Associate

Hand & Stone Careers; Canton (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates committed to delivering exceptional client experiences. This role includes responsibilities such as effective communication of services and maintaining cleanliness standards, with opportunities for growth and training. Join a supportive environment that prioritizes your development in the wellness industry.

Benefits

10% weekly KinderCare discount for childcare

Personal care and discounts through LifeMart program

Qualifications

• Detail knowledge of spa services offered.
• Ability to build lasting connections with clients.

Responsibilities

• Provide excellent customer service to members and guests.
• Effectively communicate sales, promotions, and service options.
• Uphold spa cleanliness standards.

Skills

Customer Service

Communication

Job description

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.

Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.

Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)

• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

About the company

Hand & Stone Careers Massage therapists and estheticians: Stay up to date! See what's happening at Hand & Stone Hand & Stone

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