Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Clarksville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading franchise spa is seeking a Spa Associate to manage front desk sales and customer interactions in Clarksville. This role offers competitive pay based on commissions and provides opportunities for career advancement. The ideal candidate should possess strong organization skills and a positive attitude, as they will be the first point of contact for clients.

Benefits

Employee Discounts

Ongoing Training

Career Growth Opportunities

Qualifications

• 18 years or older required.
• Strong organization and attention to detail.
• Effective communication skills.

Responsibilities

• Meet membership sales goals and educate clients.
• Schedule appointments and answer calls.
• Maintain cleanliness standards and promote services.

Skills

Customer Service

Sales

Organization

Education

High School Diploma or Equivalent

Job description

Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

What We Offer:

Set Schedules - Part Time- and Full-Time schedules with a mix of day, night and weekend shifts.

Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!
•Contests – We give a friendly competition! Put your sales and customer service skills to the test!
•Career Growth -You have the potential for rapid promotions, including management roles, based on performance
.•Ongoing Training -We are ALWAYS learning and improving.
•Positive and Professional Work Environment There is no “I” in team! We work together to meet the goals of the spa and have fun, while being professional
•Employee Discounts-Who wouldn’t want discounts on products, services, AND gift cards?

How You Contribute to Success:

•Meet membership sales goals – This is a membership sales model. commission experience helpful but not necessary.
Build client and member relationships to educate on options tailored to their needs.
•Detailed knowledge of the menu of services –don’t worry, we’ll train you!
• Excellent customer service to members and guests
•Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
•Effectively communicate sales, promotions, and service options with clients
•Uphold spa cleanliness standards
·Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!

•Answer phones, schedule appointments, and file documents

•Perform various other duties as assigned

Qualifications:

· High School Diploma or Equivalent

· 18 years old or older please

· Strong organization and attention to detail

· Team player with the ability to work independently with minimal supervision.

SA520