Spa/Retail Manager
European Wax Center
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Benefits offered by this job
Job summary
European Wax Center in New Jersey is seeking a proactive Center Manager to lead a dynamic team and drive guest experiences to the next level. You will recruit, train, and coach associates, set sales targets, analyze results with the District Manager, and ensure operations, payroll, and inventory run smoothly—while upholding our brand standards.
Competitive pay with commissions and monthly bonuses, plus a comprehensive benefits package, await a candidate with a proven leadership track record and
Qualifications
- 2+ years of leadership experience managing a team in retail, hospitality, beauty, or service.
- Proven ability to exceed sales targets.
- Excellent interpersonal and conflict-resolution skills.
- Entrepreneurial mindset with data-driven decision-making.
Responsibilities
- Recruit, train, and develop an enthusiastic team of associates and wax specialists.
- Set sales targets and drive results with the team.
- Oversee daily center operations, including scheduling and payroll.
- Maintain top-tier cleanliness and guest service standards.
- Build community relationships and represent the brand in local events.
Skills
Job description
If you’re a proactive leader who’s passionate about people, eager to exceed goals, and ready to thrive in a dynamic, fast-growing organization, we’d love to meet you. Step into our lively Center Manager role and help us keep driving that sense of empowerment for guests and team members alike.
- We start our Center Manager at a competitive salary, plus commission opportunities and monthly performance bonuses. We believe in rewarding your drive and determination. If you excel, your earning potential follows.
- In addition to a competitive wage, we offer medical, dental, and vision insurance, a 401(k), and paid time off so you can truly recharge. We want you to feel your best, both on and off the job.
- We take pride in our upbeat, close-knit environment where teamwork is how we succeed. Expect leadership that values your input, celebrates milestones, and encourages every team member to shine.
- Recruit, train, and develop an enthusiastic team of associates and wax specialists.
- Provide consistent feedback and coaching to elevate performance and ensure everyone feels supported, challenged, and recognized.
- Set clear sales targets and motivate your team to reach or surpass these goals.
- Partner with our District Manager to analyze metrics, adjust strategies, and seize every revenue opportunity.
- Uphold European Wax Center’s unwavering commitment to cleanliness, professionalism, and personalized service.
- Foster a welcoming atmosphere that makes guests feel at home and excited to return.
- Build relationships with local residents, visitors, and neighboring businesses.
- Represent EWC in community events or partnerships that reinforce our goal of bringing confidence and radiance to as many people as possible.
- Oversee daily center operations, from inventory and scheduling to budgeting and payroll.
- Safeguard compliance with brand standards. Our reputation as the #1 wax center depends on your attention to detail.
- Celebrate personal and team milestones.
- Encourage open communication, problem-solving, and continuous learning so each associate can reach new heights in their career.
- You’ve managed a team in retail, hospitality, beauty, or a service-oriented field, guiding at least 5 direct reports to outstanding results.
- Whether it’s consistently beating sales quotas or building high-performing teams, we want someone relentlessly focused on achieving and exceeding goals.
- You know how to energize employees, maintain morale, and treat guests with warmth. Strong conflict-resolution skills are a must. You thrive under pressure and keep calm even when challenges arise.
- We’re looking for a go-getter who loves analyzing data, brainstorming new strategies, and turning ideas into results. A strong sense of ownership is key. You will be a driving force behind your center’s success.
- You embrace the power of feeling great about yourself and enjoy sharing that energy with others. Familiarity with waxing or beauty services is a plus, but a desire to learn and advocate for our guests is what truly matters.
- Our center is open 7 days a week. You’ll coordinate schedules in a way that meets guest needs while still protecting your own work-life balance. Weekends, evenings, and some holidays may be part of the job.
If you’re fired up about leading a team that makes people look and feel incredible, this is your chance to shine. With our strong brand reputation, supportive culture, and dynamic growth trajectory, our Patel-owned franchise is the ideal place to take your leadership career to the next level.
Each European Wax Center® location is independently owned and operated by a franchisee. The franchisee is the sole employer for all employment-related matters and solely responsible for all decisions affecting employees.
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
- Our proprietary Comfort Wax®
- Private waxing suites
- A crisp, clean environment
- And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
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