Spa Receptionist - Luxury Guest Experience, Flexible Hours

Four Seasons Hotels Limited; Santa Fe (NM); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free stays and discounts at Four Seas

Global growth opportunities

Food & beverage and spa discounts

Free employee meals

Complimentary employee parking

Comprehensive training & development

Medical benefits, including parental/p

401(k) Retirement Plan

PTO + sick leave pay

Competitive pay: $19.14 hourly + sales

US work authorization

Job summary

Four Seasons Resort Rancho Encantado Santa Fe is seeking a Regular Full-Time Spa Receptionist to join our luxury spa team. The role requires a friendly, guest-focused professional with hospitality excellence and a passion for service.

duties include creating welcoming experiences, handling bookings, and maintaining cleanliness/sanitation standards while supporting spa therapists and attendants in a fast-paced setting.

Qualifications

• 1+ years of service industry experience and spa coordination, preferably in a high end or luxury spa environment
• Flexible schedule- availability to work weekends and holidays
• Proficiency in English communication skills
• Ability to stand for extended periods of time

Responsibilities

• Create a welcoming, memorable spa experience by building genuine connections with guests from the moment they walk in the door.
• Deliver exceptional hospitality with professionalism, confidence, and a solution-oriented mindset, especially when it comes to accommodating special requests.
• Maintain the highest standards of cleanliness and sanitation at all times.
• Demonstrate strong attention to detail and consistency in scheduling and the spa booking system to ensure maximum sales potential and guest/employee satisfaction.
• Support and collaborate with the spa team to achieve shared success.
• Adapt quickly in a fast-paced environment and assist Spa Therapists and Attendants as needed.

Skills

Spa experience

English proficiency

Weekend availability

Customer service

Job description

Four Seasons Resort Rancho Encantado Santa Fe is seeking a Regular Full-Time Spa Receptionist to join our luxury spa team. The role requires a friendly, guest-focused professional with hospitality excellence and a passion for service.

duties include creating welcoming experiences, handling bookings, and maintaining cleanliness/sanitation standards while supporting spa therapists and attendants in a fast-paced setting.