Spa - Receptionist (Full-Time & Part-Time Shifts Available)

CoralTree Hospitality Group; Olympic Valley (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Discounted Palisades Tahoe Ski Pass

Employee assistance program

401(k) plan with company match

Paid time off

Job summary

Everline Resort & Spa in Olympic Valley, California, is seeking a Spa Team Member responsible for providing guests with a pampered, relaxing experience. This includes booking appointments, greeting guests, and ensuring cleanliness and professionalism in spa facilities.

Ideal candidates have excellent communication skills, previous experience in the spa or salon industry, and a passion for customer service. Join our team and help create unforgettable spa experiences for our guests.

Qualifications

• Must be detail oriented and have excellent communication skills.
• Previous experience in the spa or salon industry preferred.
• Previous customer service and cash handling experience required.

Responsibilities

• Answer telephones in a friendly manner and provide information.
• Complete payment transactions for spa treatments.
• Assist in maintaining a professional and clean image of the spa.
• Communicate necessary guest information to service providers.

Skills

Communication skills

Attention to detail

Customer service

Cash handling

Education

Industry related certifications or education

Job description

Overview

As a member of our Spa team, you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they are seeking. You will be responsible for booking appointments, greeting guests upon arrival, and escorting guests to treatment areas. You will also use your knowledge to provide information about spa services, treatments, and products.

Located in California’s Olympic Valley, Everline Resort & Spa offers a premier mountain getaway around North Lake Tahoe.

Benefits

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Discounted Palisades Tahoe Ski Pass
• Food & beverage, retail, and spa discounts
• Free rentals on ski gear, ice skates, nordic skiing, and golf course access
• Discounted rooms at Hyatt and CoralTree Properties
• Group medical, dental, vision, life, and disability benefits.*
• Participation in a pre‑tax flexible benefit plan for healthcare and dependent care reimbursement.*
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

*For Full Time Year‑Round Team Members

Responsibilities

• Answer telephones in a friendly and courteous manner, providing information, scheduling appointments and taking the necessary notes.
• Complete payment transactions prior or post a guest's spa/salon treatment.
• Assist in the professional and clean image of all spa and surrounding facilities.
• Communicate all necessary guest information, allergies, and requests to the appropriate service provider.

Qualifications

• Must be detail oriented and have excellent communication skills.
• Previous experience in the spa or salon industry preferred.
• Previous customer service and cash handling experience required.
• Industry related certifications or education a plus.

Physical Requirements and Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of sitting 90% or more of a normal 8‑hour work shift. Must be capable of carrying, lifting, pushing or pulling up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Must be capable of answering phones and using a computer.
• While performing the duties of this job, the employee will be exposed to an indoor working environment. The noise level in the work environment is low.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Hourly Range: $18/hr - $20/hr