Spa Receptionist

AVERILL HOSPITALITY EMPLOYMENT; Whitefish (MT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Insurance

Employee discounts

Job summary

The Lodge at Whitefish Lake, Montana’s premier resort, seeks a Spa Receptionist to welcome guests, handle check-in/out at the spa, process payments, and manage reservations. You will assist with retail sales and respond to guest inquiries while maintaining a high standard of guest service.

Join Averill Hospitality’s Whitefish team and enjoy full-time, year-round employment with a comprehensive benefits package including paid holidays, time off, insurance, and employee discounts in a scenic

Qualifications

• Experience greeting guests and processing payments.
• Ability to answer inquiries and make spa reservations.
• Comfortable with basic retail and sales duties.

Responsibilities

• Greet guests, check in/out of spa, and process payments.
• Provide information about spa and hotel amenities.
• Book spa reservations and monitor retail sales.
• Ensure basic spa cleanliness and assist with closing retail sales.

Skills

Guest service

Cash handling

Phone etiquette

Retail sales

Tools

Reservation system

POS system

Job description

The Lodge at Whitefish Lake, Montana’s only AAA Four Diamond resort, is seeking a Spa Receptionist to work with our Spa Team.

Receptionist for hotel spa which duties include greeting guests/visitors,checking them in and out of spa, processing payments, making reservations forspa, and answering inquires. Thereceptionist is also responsible for retail center and sales.

ESSENTIAL FUNCTIONS:

• Accurate, courteous, and efficient check-in and check-out of spa guests.
• Process all payments according to established hotel requirements.
• Provide information to guest and visitor inquiries of spa and other hotel amenities.
• Book Spa reservations.
• Tracking of retail(commission structure/incentives).
• Monitoring of basic cleanliness of spa.
• Closing of retail sales and make change accurately when needed.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana’s premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.