Spa Receptionist

Accor Hotels; San Diego (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Accor Hotels seeks a friendly Spa Receptionist in San Diego to create a welcoming atmosphere for guests. Responsibilities include managing bookings, assisting clients with spa amenities, and maintaining an organized reception area. Ideal candidates will have experience in hospitality and strong communication skills.

Qualifications

• Experience in hospitality or wellness industry preferred.
• Proficient in Microsoft Excel and other Office applications.
• Good command of English (both written and spoken).

Responsibilities

• Greet and assist guests in a professional manner.
• Manage spa bookings and scheduling.
• Process payments accurately.

Skills

Customer Service

Problem Solving

Communication

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a professional and friendly Spa Receptionist to join our team in Phnom Penh, Cambodia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and relaxing atmosphere in our spa facility. The ideal candidate will be detail-oriented, customer-focused, and efficient in managing daily operations.

• Greet and assist guests in a professional and friendly manner, providing information about spa services, treatments, and products
• Manage spa bookings, appointments, and scheduling.
• Process payments and handle cash and credit card transactions accurately
• Maintain a clean and organized reception area and spa facilities
• Assist guests with the use of spa amenities, including sauna, steam room, and other facilities
• Provide product information and assist with retail sales
• Manage inventory and ensure proper stock levels of spa products and supplies
• Collaborate with spa therapists and other team members to ensure smooth operations
• Handle guest inquiries, concerns, and feedback professionally and efficiently
• Maintain accurate records and prepare reports as needed
• Adhere to all safety and sanitation policies and procedures
• Assist with special events and promotions as required

Qualifications

• Previous experience in the hospitality or wellness industry preferred
• Strong administrative skills, including proficiency in Microsoft Excel and other Office applications
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests and team members
• Strong problem-solving skills and attention to detail
• Highly responsible, reliable, and able to work independently
• Goodcommand ofEnglish (both written and spoken) required
• Professional appearance and positive attitude

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.