Receptionist Spa- Part Time, Salon/Spa (Harrah's SoCal)

Caesars Entertainment; Valley Center (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Receptionist for their salon and spa. The role involves greeting guests, scheduling appointments, and providing exceptional customer service in a fast-paced environment. Ideal candidates will have a high school diploma and prior reception experience, demonstrating excellent communication and multitasking skills.

Qualifications

• Experience at reception desk or in a salon/spa is preferred.
• Must be able to read, speak, write, and understand English.
• Able to lift items up to 10 lbs and stand for long periods.

Responsibilities

• Greet all guests and schedule appointments accurately.
• Answer phones promptly and handle cash transactions.
• Provide excellent customer service and engage with guests in a friendly manner.

Skills

Customer Service

Multitasking

Detail Oriented

Communication

Teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

This role is responsible for the reception area of the salon and spa.Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding salon/spa services and booking all appointments.

Our ideal candidate:

• High school diploma or equivalent.
• Reception desk and/or salon/spa experience preferred.
• Fast paced environment. Must have enthusiasm and possess excellent customer skills.
• Must be capable of multitasking efficiently to increase company production and sales.
• Must be detail oriented, friendly, outgoing and have excellent communication skills.
• Must be able to tolerate a close-knit environment with constant co-work involvement.
• Must be willing to work weekends and holidays.

About the role:

• Provide courteous guest service to all guests.
• Must be able to initiate and engage in conversations in a professional and friendly manner.
• Must be able to work in a fast-paced environment.
• Must be able to work well with others and as a team.
• Schedules appointments accurately.
• Must be able to handle the computer system and all cash handling procedures.
• Answer phones promptly and friendly.
• Must be able to work well under pressure.
• Knowledge of all spa treatments and salon services.
• Restock retail items.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Participate and attend in all training classes and staff meetings.

A few more things:

• Able to lift items up to 10 lbs.
• Able to stand for a long period of time (up to an average 10-hour shift).
• Must be able to read, speak, write, and understand English.
• Respond calmly in a crisis and in demanding situations handling many guests needs in a fast-paced environment.

Pay: $19.00 per hour, depending on experience.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.

Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.