spa receptionist

Hôtel & Spa Le Germain Charlevoix; Saint Paul (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel and spa in Saint Paul is seeking a customer service associate to greet guests, provide information, and manage appointment bookings. The role requires effective communication skills and a friendly demeanor to enhance guest experiences. No formal education is necessary, making it ideal for entry-level candidates looking to start a career in hospitality.

Benefits

Financial benefits as per collective agreement

Qualifications

• Previous experience in a customer service role is an asset.
• No formal education required but can be beneficial.
• Must be fluent in English; knowledge of French is a plus.

Responsibilities

• Greet clients and direct them to appropriate areas.
• Schedule and confirm appointments for clients.
• Operate telephone systems and relay messages.

Skills

Customer service

Communication

Education

No degree, certificate or diploma

Job description

Overview

Languages

French

Education

• No degree, certificate or diploma
  
  

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector
• Hotel, motel, resort
• Spa
  
  

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Provide customer service
  
  

Benefits

Financial benefits

• As per collective agreement