Spa Receptionist at Tidepool Spa

Noble House Hotels & Resorts; Pacific City (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Noble House Hotels & Resorts seeks a Spa Receptionist for Tidepools Spa, catering to guests with a warm and engaging service experience. The ideal candidate thrives on multitasking, possesses excellent communication skills, and has a passion for holistic wellness. With a range of responsibilities from booking reservations to maintaining the spa environment, this position offers a dynamic and fulfilling opportunity in a stunning location.

Benefits

Health Benefits Package (Medical/Dental/Vision/EAP)

401K plan with matching

Paid Holidays/Personal/Vacation/Sick time

Onsite parking

Complimentary shift meal

Team Member/Family/Friend discounts

Career growth opportunities

Qualifications

• Must be 21 years or older.
• Prior experience in Spa/Front desk/guest service preferred.
• Interest in Holistic Wellness or Healing Arts is desirable.

Responsibilities

• Create a warm and inviting guest service experience.
• Answer calls, book reservations, and maintain the spa area.
• Handle daily administrative tasks and retail sales.

Skills

Guest Service

Attention to Detail

Communication

Multitasking

Team Player

Computer Skills

Job description

Description

Tidepools Spa is located inside Headlands Coastal Lodge. Our spa and wellness offerings cater to the active Pacific NW lifestyle. Offering massage and facial treatments featuring locally curated as well as world renowned Phytomer products. State of the art fitness equipment, wellness studio, sauna, and outdoor hot tub offering views of Oregon’s largest haystack rock, Chief Kiwanda Rock, provide the perfect complement to the Headlands Lodge experience.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

A day in the life...

Our Spa Receptionist is responsible for creating a memorable, warm, and inviting guest service experience for all visitors. Your duties include answering incoming calls, strategically booking reservations, care of all spa and fitness guests, retail sales, daily upkeep of spa and fitness area, and additional administrative tasks as needed.

• Is engaging, outgoing, and enjoy interacting with others
• Is a multi-tasking pro, and your attention to detail is second to none
• Is skilled at communicating effectively with your co-workers and guests
• Enjoys being a team player
• Thrives on continuously learning and expanding your knowledge
• Possess strong computer skills; knowledge of hospitality booking systems are a plus

Requirements

You own this if you have...

• Must be 21 years or older. This position serves alcoholic beverages.
• Spa/Front desk/guest service experience in a hotel and/or resort setting preferred.
• Personal Interest is Holistic Wellness or Healing Arts
• Familiarity with how to handle a variety of Guest Service-related situations and thrive in an environment that requires you to multi-task.

We’ve got you covered…

Our team members are our most important asset and that’s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:

• Health Benefits Package-Medical/Dental/Vision/EAP
• 401K plan with matching
• Paid Holidays/Personal/Vacation/Sick time
• Onsite parking
• Complimentary shift meal
• Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
• Career growth opportunities and Recognition Programs

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.