Customer Service, Medical Receptionist, Remote-USA

Sutter Health; West Valley (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

Sutter Health is seeking a Customer Service Medical Receptionist to join their team remotely. The ideal candidate will manage inquiries and maintain relationships with patients while demonstrating strong communication and organizational skills. This position offers a competitive hourly wage, comprehensive benefits, and opportunities for advancement within the healthcare services field.

Benefits

Comprehensive benefits package

Career advancement opportunities

Work from home flexibility

Qualifications

• Minimum 1 year experience in customer service or related field.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality.

Responsibilities

• Respond to inquiries and service requests from patients.
• Collaborate with team members to support service delivery.
• Adhere to regulations ensuring privacy and safety.

Skills

Communication

Customer Service

Time Management

Organizational Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Mail

Job description

Customer Service, Medical Receptionist, Remote-USA

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $26.86/hour in A-states
- Opportunity for career advancement and growth within the organization
- Work from home flexibility with required internet speeds
- Comprehensive benefits package available
- Supportive team environment focused on continuous improvement
- Chance to make a positive impact on customer satisfaction and service delivery

What to Expect (Job Responsibilities):
- Receive and respond to inquiries and service requests from patients and other stakeholders via phone, email, and web portal
- Establish and maintain collaborative relationships with customers to enhance service delivery
- Adhere to local, state, and federal regulations to ensure the privacy and safety of information
- Collaborate with team members to support service delivery objectives
- Operate office equipment and manage multiple tasks in a dynamic environment

What is Required (Qualifications):
- High School Diploma or General Education Diploma (GED)
- Minimum of 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center, or related customer service experience
- Proficiency with computer programs such as Microsoft Office and electronic mail
- Strong written and verbal communication skills to convey sensitive information clearly
- Ability to work independently and as part of a team while maintaining confidentiality

How to Stand Out (Preferred Qualifications):
- 1 year of experience in the medical and healthcare field
- Familiarity with processes in Human Resources, Payroll, Accounts Payable, Supply Chain, or Revenue Cycle Customer Billing
- Time management and organizational skills to prioritize assignments effectively
- Experience in a customer service role in healthcare or related sectors
- Ability to build collaborative relationships with healthcare providers

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage

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About the company

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.

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