Spa Receptionist

Midtown Athletic Club; Chicago (IL); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Complimentary club membership

Discounts on Midtown products and services

Access to professional development courses

Health insurance for eligible full-time associates

Job summary

Midtown Athletic Club is seeking a Spa Receptionist to support our spa team. The role involves creating positive impressions and ensuring exceptional guest experiences. This includes greeting members, booking services, and maintaining cleanliness at the front desk.

The ideal candidate has a passion for quality service, excellent communication skills, and previous spa experience is preferred. Benefits include a complimentary club membership and health insurance for eligible full-time associates.

Qualifications

• Previous spa experience is strongly preferred.
• Availability for weekends and evenings.

Responsibilities

• Greet members by name and with a smile.
• Book and rebook members’ services.
• Maintain cleanliness of the front desk and retail area.
• Answer incoming calls and emails.
• Respond to members’ questions and concerns as needed.
• Provide additional support to the spa team.

Skills

Excellent interpersonal and communication skills

Ability to multi-task

Passion for quality service

Job description

Job Overview

Midtown is seeking a Spa Receptionist to support our spa team by creating positive impressions and ensuring exceptional guest experiences.

Responsibilities

• Greet members by name and with a smile.
• Book and rebook members’ services.
• Maintain cleanliness of the front desk and retail area.
• Answer incoming calls and emails.
• Respond to members’ questions and concerns as needed.
• Provide additional support to the spa team.

Requirements

• A passion for quality service and assistance.
• Ability to multi‑task, demonstrate initiative, and maintain a strong work ethic.
• Excellent interpersonal and communication skills.
• Previous spa experience is strongly preferred.
• Availability for weekends and evenings.

Compensation

$18 per hour.

Benefits

• Complimentary club membership.
• Discounts on Midtown products and services.
• Access to professional development courses.
• Health insurance for eligible full‑time associates (30+ hours a week).

Equal Opportunity Employer

MIDTOWN is an Equal Opportunity Employer.