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The Victory Spa in Buckeye, AZ is seeking a self-motivated, high-energy individual for a regular part-time front desk/service role. You will provide exceptional guest service, promote a welcoming atmosphere, and help guests with bookings and product information.
Responsibilities include greeting guests by name, describing spa offerings, educating guests on activities, and assisting with opening/closing duties and daily operations. A proactive, guest-focused attitude is essential.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
REGULAR PART TIME Service THE VICTORY SPA, Buckeye, AZ, US
4 days ago Requisition ID: 2968
Benefits:
A self-starter, high energy employee is ideal here!
Consistently provide exceptional customer service experience by anticipating and meeting guests needs for spa services. Essential Functions: Promote a warm, relaxed feeling for members and guests. Interact appropriately with guest and residents whether it is through a conversation or a quiet presence. Address guest by their name each time they are encountered. Follow established protocols to provide consistent, excellent service. Arrive at least 15 minutes prior to the start of shift. Be extremely knowledgeable and be able to accurately describe and sell services and products offered at the Victory Spa. Educate guests on spa and club activities. Perform all opening and closing responsibilities as assigned. Assist in maintaining cleanliness throughout spa. Maintain excellent communication with service providers. Constantly review bookings and guest notes for the day for booking errors, double bookings, allergies, special requests, etc. Assist guests with rescheduling, canceling, or new bookings as requested. Assist with doing laundry for operators. Perform any other duties as assigned by the Spa Manager.
Saturdays and Mondays: 8:30 AM to 5:00 PM
Pick up shifts as needed