Spa Receptionist

Marc Rose; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Arizona Grand Resort & Spa in Phoenix is seeking a polished front desk receptionist to join our Spa and Salon team. You will warmly greet guests, manage check-ins for spa treatments, and guide visitors through our luxurious facilities.

The ideal candidate has at least one year of experience in reception, strong organizational and communication skills, and a passion for exceptional service. Join us to uphold our standards of sophistication and genuine hospitality.

Qualifications

• Minimum 1 year experience in a receptionist role.
• Preference for experience in a high-end salon setting.
• Strong organizational skills and attention to detail.
• Excellent communication to ensure guests feel valued.

Responsibilities

• Welcome guests with warmth and professionalism during spa check-in.
• Guide guests through spa facilities and services.
• Provide personalized recommendations on retail products and services.
• Maintain a pristine, inviting spa space.
• Represent the Grand brand with grace and efficiency.

Skills

Receptionist experience

Exceptional organizational skills

Strong communication

Customer service mindset

Job description

Join Our Team at Arizona Grand Resort & Spa

Are you ready to elevate your career in the world of luxury hospitality? At Arizona Grand, we are seeking a dynamic individual to join our esteemed Spa and Salon team.

What You'll Do

• Welcome our esteemed guests with warmth and professionalism, ensuring a seamless check-in process for their spa treatments.
• Guide guests through our exquisite facilities, showcasing the array of services available.
• Provide personalized recommendations on our retail products and services, enhancing the guest experience.
• Keep our space pristine and inviting, attending to details to create an oasis of relaxation.
• Be the face of our Grand Expectations, embodying grace and efficiency in every interaction.

What You'll Bring

• A dedication to excellence, with a minimum of 1 year experience in a receptionist role.
• Passion for the beauty industry, with a preference for experience in a high‑end salon setting.
• Exceptional organizational skills and a keen eye for detail.
• Ability to communicate with finesse, ensuring every guest feels valued and cared for.

If you embody sophistication, professionalism, and a commitment to unparalleled service, we invite you to take the next step in your career with us. Discover the art of hospitality at Arizona Grand Resort & Spa.

The Arizona Grand Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.