Spa Reception & Experience Coordinator

Caesars Entertainment Corporation; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Caesars Entertainment Corporation invites applications for a Spa Reception / Guest Services role at Paris Las Vegas. Maintain the reception, spa facilities and retail areas, greet guests, and ensure a positive, friendly attitude while assisting with scheduling and check-in/out of appointments.

Applicants should have 1–2 years of reception or spa/customer service experience, be able to multitask, and demonstrate excellent communication skills. Training on company systems will be provided.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• 1-2 years reception desk/salon or spa experience and/or customer service experience preferred.
• Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service skills.
• Ability to multi-task.
• Must be detail-oriented, friendly, outgoing, and have excellent communication skills.
• Must be able to work well with others and as a team.

Responsibilities

• Maintain reception, spa facilities and retail areas with a positive attitude.
• Assist with scheduling, answering phones, spa attending, check-in and out of appointments.
• Interact with guests to provide the highest level of guest service.
• Schedule appointments in person or over the phone with accuracy.
• Demonstrate proficiency in Microsoft Office and use cash handling procedures.
• Handle the computer booking system and related tasks with accuracy and ease.
• Answer phones promptly and politely.
• Support team during busy periods and assist multiple guests.

Skills

Customer service

Multi-tasking

Communication skills

Detail oriented

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Caesars Entertainment Corporation invites applications for a Spa Reception / Guest Services role at Paris Las Vegas. Maintain the reception, spa facilities and retail areas, greet guests, and ensure a positive, friendly attitude while assisting with scheduling and check-in/out of appointments.

Applicants should have 1–2 years of reception or spa/customer service experience, be able to multitask, and demonstrate excellent communication skills. Training on company systems will be provided.