Spa Reception Agent - Part Time

Hyatt Regency; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

Hyatt Regency Coconut Point is seeking a Spa Reception Agent to ensure calm and welcoming guest experiences. You will schedule treatments, register guests, and process payments including room charges, cards, and cash.

The role involves spa reservations, recommending products, and promoting wellness to guests, serving as the final contact for a premium spa experience. Ideal candidates will demonstrate a genuine desire to meet guest needs in a fast-paced environment and possess refined verbal and

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Schedule spa treatments and guest appointments.
• Register guests and process payments (room charges, credit cards, cash).
• Handle spa reservations and recommend products or treatments.
• Promote wellness and be the final contact for an indigenous spa experience.

Skills

Customer service

Verbal communication

Written communication

Job description

Organization - Hyatt Regency Coconut Point

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. As a Spa Reception Agent, you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!

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Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.


• Refined verbal and written communication skills.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.