Spa Reception Agent - Part Time

Hyatt Hotels Corporation; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Spa Reception Agent at Wild Dunes Resort in Isle of Palms, SC. The role focuses on welcoming guests, handling spa reservations, and ensuring smooth front-desk operations.

You will schedule treatments, register guests, process payments, and make product recommendations to guests seeking relaxation. If you have spa reception experience in a hotel or resort, we'd love to hear from you.

Qualifications

• Experience in spa or hotel reception is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Schedule spa treatments and manage reservations.
• Register guests and process payments (room charges, cards, cash).
• Recommend products and treatments and promote wellness.

Skills

Guest service

Verbal & written communication

Job description

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. As a Spa Reception Agent, you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.

Use your past experience in spa jobs to make a difference at Hyatt.

Wild Dunes Resort | Isle of Palms , SC , US

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