Spa Prep & Guest Support Specialist (PM)

Enchantment Resort and Mii Amo Spa; Sedona (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Enchantment Resort and Mii Amo Spa in Sedona, AZ seeks a full-time Spa Technician to support therapists, prepare treatment kits, and maintain clean, organized spaces. The role emphasizes guest service, teamwork, and adherence to safety and SOPs.

The ideal candidate will have a high school diploma or GED, 1-3 years of experience, strong attention to detail, ability to multitask, and basic computer skills. Training provided; opportunities to grow within a luxury resort.

Qualifications

• High school diploma or GED, and/or equivalent work experience.
• 1-3 years recent experience desired.
• Attention to detail and able to multi-task many priorities.
• Self motivated ability to work with little supervision and organized.
• Must be dependent and willing to learn new procedures and methods.
• Ability to ensure guests are handled in a safe and professional manner.
• Basic computer skills required.
• Safety sensitive position.

Responsibilities

• Prepare and issue product treatment kits on a daily basis
• Provide assistance to Massage Therapist and other treatment staff by helping them turn the treatment rooms in a timely manner as needed
• Clean, stock and maintain linen and wet prep rooms according to SOP’s
• Learn all treatment protocols offered at Mii amo
• Exhibit proper use of product and abide by all product control guidelines while maintaining a clean and neat work environment
• Read and assist Manager with schedule posting in regards to shifts, room assignments and the computer scheduling system
• Attend and participate in regularly scheduled training sessions and meetings
• Be an active participant in the department by contributing to new programs and development ideas
• Be guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic manner
• Display appropriate teamwork, flexibility and interpersonal skills
• Follow all Department Standards of Operations at all times
• Keep all work and storage areas neat and maintained
• Ensure proper tools and equipment is purchased for safety with manager
• Maintain confidentiality of Mii amo information at all times
• Check in with guests when appropriate and facilitate communication with front desk, guests and therapist
• Promote Spa and all services, products and programs
• Other duties as assigned

Skills

Guest service

Attention to detail

Multitasking

Education

High school diploma or GED

Job description

Enchantment Resort and Mii Amo Spa in Sedona, AZ seeks a full-time Spa Technician to support therapists, prepare treatment kits, and maintain clean, organized spaces. The role emphasizes guest service, teamwork, and adherence to safety and SOPs.

The ideal candidate will have a high school diploma or GED, 1-3 years of experience, strong attention to detail, ability to multitask, and basic computer skills. Training provided; opportunities to grow within a luxury resort.