AM Resort Server - Reservations & Guest Experience

Enchantment Resort and Mii Amo Spa; Sedona (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Enchantment Resort and Mii Amo Spa in Sedona, AZ seeks an AM Server to greet and seat guests, take reservations, and occasionally support In-Room Dining. The role emphasizes professional customer service, neat appearance, and teamwork in a fast-paced spa-resort setting.

Candidates should have a high school diploma, strong English, and a service orientation. Familiarity with ResPak and food handler certification is a plus. Weekend availability required.

Qualifications

• High school diploma or equivalent.
• Must work well with or without direct supervision.
• Must remain neat and well groomed at all times.
• Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management.
• Must maintain current food handler’s certification.
• Prior host/hostess experience desired.
• English skills necessary to communicate with guests.
• Computer skills helpful.
• Superior phone skills, and have a service orientated, pleasant phone personality.

Responsibilities

• Greet and seat guests in the dining room.
• Answer the telephone and take reservations in a professional and courteous manner.
• Occasionally back up In-Room Dining by taking orders.
• Seat guests in the dining rooms.
• Make reservations for guests in proficient and professional manner.
• Know basic items on all menus and wine lists.
• Keep workstation clean at all times.
• Operate ResPak in proficient manner.

Skills

Customer service

Phone skills

English language

Team player

Education

High school diploma

Tools

ResPak

Job description

Enchantment Resort and Mii Amo Spa in Sedona, AZ seeks an AM Server to greet and seat guests, take reservations, and occasionally support In-Room Dining. The role emphasizes professional customer service, neat appearance, and teamwork in a fast-paced spa-resort setting.

Candidates should have a high school diploma, strong English, and a service orientation. Familiarity with ResPak and food handler certification is a plus. Weekend availability required.