Spa Pool Attendant - Elevate Guest Comfort & Service

Fairmont Hotels & Resorts; Sonoma (CA); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted hotel rates

Learning & development programs

Talent growth opportunities

CSR initiatives participation

Health care benefits

Vacation benefits after 90 days

401k match

Descrizione del lavoro

Fairmont Sonoma Mission Inn & Spa in California is seeking a friendly Spa Attendant to deliver welcoming, professional service to guests. You will tour spa facilities, maintain cleanliness, and support daily operations with a positive hospitality mindset.

This role requires the ability to lift up to 50 lbs, work well under pressure, and collaborate with Spa Café and other teams to ensure guest comfort and safety. Competitive hourly pay and benefits apply after probation.

Competenze

• Previous customer service experience preferred.
• Good command of the English Language.
• Service focused personality and passion for hospitality.
• Works well under pressure in a fast paced environment.
• Ability to lift, carry, push, pull up to 50 lbs.
• Ability to work cohesively as part of a team.
• Ability to organize and prioritize based on guest needs to maintain team flow and efficiency.
• Ability to focus attention on guests needs, remaining calm and courteous at all time.

Mansioni

• Consistently offer professional, engaging and friendly service.
• Provide a warm and sincere welcome to guests, providing a tour of the Spa facilities.
• Oversee the cleanliness and the daily upkeep of the pool, pool area, cabanas and restrooms.
• Ensure an adequate supply of towels available.
• Monitor lounge chair assignment and availability, changing over lounge chair coverings between use.
• Answer guests questions and assist as needed; including providing water, sunscreen, and cleaning sunglasses.
• Support the Spa Café Food & Beverage Team as needed.
• Follow department policies, procedures and service standards.
• Follow all health and safety policies.
• Other duties as assigned.

Conoscenze

Customer service

English proficiency

Hospitality focus

Team player

Stamina/lifting

Strumenti

None

Descrizione del lavoro

Fairmont Sonoma Mission Inn & Spa in California is seeking a friendly Spa Attendant to deliver welcoming, professional service to guests. You will tour spa facilities, maintain cleanliness, and support daily operations with a positive hospitality mindset.

This role requires the ability to lift up to 50 lbs, work well under pressure, and collaborate with Spa Café and other teams to ensure guest comfort and safety. Competitive hourly pay and benefits apply after probation.